Digital Platforms
Assessment & Implementation
We count with a vast experience implementing and negotiating deals from the People Component, at the specific need of our clients, we will be utilizing tools from our partners:
Helping Leaders create Customer Culture with the Market Responsiveness Index
Developers of the “MRI” Benchmark tool, which enables executives to understand their level of customer centricity across the organisation.
Humantelligence is software for building a highly motivated, engaged and capable workforce.
Instant clear and valuable insights to maximize each individual’s potential, that can be shared and compared with others to improve communications and build better relationships.
A new Vistage CEO Group is forming in Miami, led by Alejandro Cerón.
This exclusive peer advisory group brings together CEOs and business owners who meet monthly to share experiences, gain perspective, sharpen their leadership, and make better decisions that drive growth.
If you’re a CEO—or know one—who could benefit from joining, we’d love to connect.
What is Customer-Centric Culture?
A customer-centric culture is founded on the belief that “ what’s best for the customer is best for the business.” The customer is at the heart of all decisions in all parts of the business and people behave accordingly. This is enacted by saying: “How will this decision affect the customer? How will it benefit the customer?” When all your team has this mindset and have developed these habitual behaviors and associated skills your organization will reflect a strong customer-centric culture.
The MRI Benchmark platform is a powerful tool for leaders & organizations looking to drive change and improvement.
Its design provides constant measurement and feedback, which can be instrumental in helping leaders make informed decisions and track progress over time.
The platform can assess the entire business, specific departments, or teams, allowing for targeted interventions and tailored strategies for improvement
SP&E became an Accredited Partner of the global Leader Consulting firm in Customer Culture Transformation & Assessments.
The Customer Culture Imperative
MarketCulture, The Founders and owners; Dr. Linden Brown and Chris Brown, are also the authors of the Book “The Customer Culture Imperative” which won Marketing Book of the Year 2015.
For the first time, this groundbreaking guide unlocks the secrets used by Amazon, Virgin, Apple, Starbucks and salesforce.com. It creates a guide for success based on 3 years of scientific study drawing insights from more than 100 businesses to identify seven key factors.
The Human Culture Imperative
The Human Culture Imperative,” a book by Dr. Linden R. Brown, Dr. Chris L. Brown, and Sean Crichton-Browne, designed as a playbook for leaders seeking innovation and sustainable growth. The central theme emphasises that true business success stems from a people-first, human-led culture, rather than relying solely on products, technology, or processes. Endorsements from various industry leaders underscore the book’s practical approach and the importance of measurable, actionable strategies—like the Market Responsiveness Index (MRI)—for fostering customer and employee engagement. The authors’ personal stories illustrate their shared journey to understanding that human connection is paramount in an increasingly digital world, ultimately transforming business outcomes through purpose, collaboration, and continuous improvement. The book aims to equip leaders with a proven framework to build and sustain cultures where people thrive and performance naturally follows.
Better team and peer-to-peer collaboration, inclusion, and belonging
The Humantelligence suite provides innovative cloud-based SaaS solutions that solve today’s top workforce challenges and is re-defining the true meaning of HCM into a broader understanding of ERM (Employee Relationship Management).
HT solutions leverage behavioral science to improve key human capital and talent management areas like chemistry, hiring, culture alignment, and engagement across an entire workforce, while also measuring and driving key strategic actions that deliver measurable results. Specifically, our 4 solutions are the following:
1) Self-Assessment Solution
2) Talent Fit / Hiring Solution
3) Engagement Management Solution
Action Management System (AMS) & Performance Management
Social Networking for Productivity Tool
Business Survey Feedback Tool
Career & Development Feedback Tools
Engagement Surveys
4) Culture Alignment Solution
Human Understanding
Improves email communication, virtual meetings, and team collaboration.
How It Works
We Are The Only Enterprise Software Company Applying Psychometric Science With AI For Distributed Workforces
Humantelligence for Smarter Collaboration
CEO Peer Advisory group
There’s a lot riding on your decisions. The Vistage Chief Executive Program is designed to help you make more effective decisions that lead to powerful results. At its core, a confidential peer advisory group helps you focus on what is most critical.
Led by an accomplished business leader, this impartial group will help you solve problems and uncover opportunities. Take your business to the next level by connecting with thought leaders and 45,000 members worldwide.
At your level, the intensity is high and the stakes are even higher.
Designed for the challenges of chief executives
Challenge
You are surrounded by stakeholders with conflicting agendas, and you make all the decisions on your own without the benefit of unbiased advice.
Solution
Have your decisions examined by an ideal sounding board: an objective and experienced peer group that will offer you impartial advice in a confidential setting.
Challenge
You are concerned that your current culture may be having a negative impact onthe business.
Solution
Learn best practices to build an empowered, results-driven team. Find and correct blind spots to advance your leadership capability.
Challenge
You are unsure if you have the best processes in place to scale the business.
Solution
Gain access to success models and expert advice to help you restructure your long-term strategy without sacrificing current business performance.
Challenge
You are looking for guidance on how to drive the next stage of growth.
Solution
Gain new perspectives on complex issues to optimize business decisions and results.
Chief Executive Program
Confidential Peer Advisory Boards
- Work on your most pressing issues with an exclusive group of 12-16 chief executives from noncompeting industries.
- Process issues in sessions led by a highly trained executive coach.
Private Executive Coaching
- Receive one-on-one coaching from an accomplished business leader.
- Get personalized guidance to face challenges and opportunities.
World-Class Speakers and Events
- Learn from experts at your advisory board meetings, regional events, and boot camps.
- Activate new ideas for business growth and personal development.
Specialized Networks and Communities
- Join online and inperson communities organized by industry, function, or geography.
- Receive high-value answers to tactical questions.
How Vistage works
Full-day meetings per year
sessions per year, up to 2 hours each
Up to 7 speakers per year
24/7 access to over 45,000 members in 37 countries
Vistage helps high-integrity leaders make great decisions that benefit their companies, families,
and communities.
